Vaud à la carte

Frequently Asked Questions - "Vaud à la carte"

Dear Visitors,

Please find the most frequently asked questions below.
If you do not find what you are looking for, kindly contact us at vaud-a-la-carte@region-du-leman.ch. We will respond as soon as possible.

Best regards,

 Contact

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FAQ

  • Do I have to spend the entire CHF 100.- at the same provider?
    The “Vaud à la carte” prepaid card works like a credit card. You can therefore make payments at several partners provided the card has credit.
 
  • How can I find out the balance of my “Vaud à la carte” prepaid card?
    You can check the balance of your “Vaud à la carte” prepaid card at any time by flashing the QR code on the back of the card.
 
  • How do I find out whether my “Vaud à la carte” prepaid card is authorised by a partner?
    A list of partners can be found at myvaud.ch/partners 
 
  • What happens if my invoice amount is higher than the credit on my “Vaud à la carte” prepaid card?
    If the amount is higher than the credit available on your “Vaud à la carte” prepaid card, simply pay the difference by the payment method of your choice that is authorised by the provider.
 
  • Is the balance of my “Vaud à la carte” prepaid card paid in cash?
    No change is allowed on the remaining credit of your “Vaud à la carte” prepaid card. As a reminder, this credit is available until April 18, 2021.

Terms and conditions

What if our personalised recommendations don’t suit you?

you can choose to base the recommendations displayed on your own requirements and interests. Whether you’re looking for a solo adventure, family activities or a gourmet trip with your spouse, the suggestions made will be based on your own preferences.

You want to find out what the local tourist attractions are based on your current location?

You can use the map on each page to establish your location and find local points of interest. So you’ll be able to explore the canton, region by region, select the places you’re going to visit along a planned route and get a quick idea of what a town has to offer you.

You want to make your own selection? Just store your top picks in favourites!

If you want to store your selection, print it, export it to your free smartphone app "Vaud:Guide” or share it with your friends, you'll can do all this with “Favourites”.

You want to share your wish list And your choices with your friends? That’s simple!